Universal Genetics has been assisting our clients with discovering truth about their relationships and reuniting with their families in different circumstances. Our staff provides every one of them with the expertise and individual care that is unmatched by any other DNA testing laboratory. We are proud to share some of our clients’ comments about our service with you as follows:
I send you this Email to thank you for everything you had done for me and my kid. I'm going to get the passport for my daughter the end of this month, so that means the case was well done with your help and your patience.
Once again I thank you from bottom of my heart for everything.
Thank you very much for you detailed answer. I will absolutely recommend your Lab to all my friends who need DNA test. I really appreciate it.
I want to compliment you on your responsiveness and feel compelled to write a letter to that effect to the company. Your service level had a strong influence on my choice to go with Universal Genetics rather than a competing lab and added greatly to the sense of credibility towards your establishment.
Thank you very much. My sister-in-law, Bibi Shamshune Shah and family has received their visas and they have arrived safely in the US. My heartfelt thank you to all of you for you kind cooperation and efficient processing and handling of this matter.
The embassy gave me a list of laboratories and I was lucky to pick you because you are in L .A. and speak Chinese. Everything is so much simpler and faster than I expected. Your service rep was very thorough and informative. Thank you!
Li Zi Qing
I really do appreciate your employee taking the time to talk to me over the phone and answer my questions. It really means a lot to me as situations such as these can be hard and emotional for all those involved.
A brief writing to convey our appreciation for your prompt replies and professionalism. Your staff has been corresponding with us and they are detailed, efficient and professional indeed.
Franco este email es para agradecer su gentileza en todo este tramite el dia de ayer fue entregado los resultados y el dia de hoy nos llamaron de la embajada pidiendome los pasaportes, una vez mas le agradezco su gentileza.
Thank you for your help during this entire process. Yesterday the results were turned to the embassy and today they called us to ask for our passports (to put the visa in). Thank you very much for your kind assistances.
Kindly accept my sincerest gratitude for all your help and efforts. Your entire staff has shown the highest standard of service I have ever experienced. Give my regards to your Director. He is a fine gentleman.
Thank you very much for the appointment letter dated January 26, 2009 for Augustina residing in Ghana. The contents are well noted. I have also informed her about your letter and the particulars she needs to bring to the test center on February 17, 2009. I will make sure she arrives on time and brings all the things she needs to bring for the test. Again thank you for your prompt response and fast service in getting this underway; it’s greatly appreciated.
Thank you very much for keeping me updated with the phone call to inform me of my brother's and my nephews' appt at Med lab in Ghana. I never expected this would go so quickly. I have forwarded the letter to him and will follow it up with a phone call in the morning. Again, thanks for all your help and special attention to this.
I like to take this opportunity to thank you for my mom’s DNA test. Now I would like you to know the results arrived to the embassy as you said and we have received a call from them informing us she'll be granted her visa. Thank you for all the attention and care.
Thank you so much for your clear explanations and information. I especially appreciate your efforts in finding a closer location for my son to have the test. Time is very precious to him for the school has just started. Thanks again!
Thank you for sending the results for my case so quickly. The U.S. Consulate General Guangzhou only gave me 90 days to complete the application; otherwise I have to reapply again. I also received a copy of the results in my mail. I truly appreciate it.
Thank you for making the option of the deposit available and also for making the process feel more secure and attentive.